The Truth Is Finally Out!

Nov 13, 2007

While on my way to Seremban this morning, my Toyota’s customer service called me. They confirmed that my car jerking was due to the petrol problem. They have withdrawn the sample for me so that I could make a complaint to the petrol station. However, they told me that if I have pumped V-Power, the colour of the fuel supposed to be blue & not red.

So, I called up Shell Customer Service to check the details needed for lodging a complaint to Shell. The CS also confirmed that the fuel color for V-Power is blue. So what have I filled it in to my car? Seriously, I was confused. The receipt was inside m car. I will have to check it when I’m back to the workshop.

Haha… I’m like a superstar in Toyota. All their staffs were looking at me. I followed the CS to their service bay & they showed me the bottle of fuel that gotten from my car. All the foremen came to me. When I checked my petrol receipt, then I see this RM 1.88/litre. Then I know that I have made a huge mistake. This is not V-Power price (RM 2.15/litre). The fuel is called as Regular. Ah…. How can this be? The repair quotation from Toyota is not cheap either. RM 1300+ for changing the filter pump, fuel pump, spark plugs & labour cost.

I have no concrete reasons to complain to the petrol station now. What a price that I have to pay for making such a silly mistake! But I don’t understand why Shell uses the same pump handler for both V-Power & Regular. My friends told me that there is a note on top stating it is VP or Regular one. I’m not trying to push the blame to Shell, but logically, for those who can’t read, they can only recognize the colour, right? Anyway, I will convey this message to Shell for their improvement. Who knows one fine day when you bumped into the petrol kiosk, you’ll notice the change in the handler for the Regular pump. Haha… please remember who is the heroine behind ya.

My uncle who is a mechanic has advised me to refill my tank after finishing the existing culprit. He asked me not to waste money changing the pump. I double confirmed with my brother’s mechanic & he told me the same thing as well. So I immediately called up Toyota to stop the parts ordering.

I made a little research from the web. Shell is the pioneer to go 100% unleaded in 1999. So the fuel that I got into my car is Formula Shell Regular Unleaded (92 Octane). Toyota Vios recommended octane is 93. So what does octane mean? A lower octane rating means less power only. It will not harm your engine but only sluggish a bit. But some also said that it is not good for Electronic Fuel Injection (EFI) as it will clog up the sensors. Another suggestion given by the car expert is you can buy a bottle of octane booster with the money saved and regain some power.

Anyway, I have concluded that I will not use V-Power anymore unless the handler is changed. Haha….

Huey Jin, Uncle Sam, Chin Nee, Stephanie & Emila, thousand apologies for the wrong information given & thanks for the concerns. I feel so shameful now. ;-P

14 comments:

Mummy to QiQi said...

but even though u use regular, the are not suppose to be such problem right?

Tak Feng & Li Li said...

Chin Nee, according to the mechanic, my car is running with electronic fuel injection. So the fuel is not able to pump out wor.

HJ® said...

My dear, need no apology laa. At least, next time, we shall be careful as well lor

Next time you cam the colour lor.. I think for Shell - Green (Unleaded), Red (Leaded/Regular), Blue (V-Power), right?

Still, I feel the need to warn my Pa. Thank you for blogging 'bout it

stephanie kok said...

huh! Serious, you mean you pump in the wrong petrol so is not Shell that cheated you lah....
Err, but I still don't understand how can you pump the wrong one. Coz V-Power got a huge tage that stated V-Power wor...
I am blur now...

JO-N said...

It's ok to make mistakes, LiLi. You learn from this, right?

Tak Feng & Li Li said...

Hi Jin, V-power has changed the color to Red d. No longer blue.

Tak Feng & Li Li said...

Hi Steph, I was rushing that time so I only cam the color & not the word, V-power. Very clumsy hor.

Tak Feng & Li Li said...

Hi Jo-N, definitely I have learnt from this mistake. thanks.

FL Sam said...

V-Power is the Red Colour pump. Learn from the experience. :)

keeyit said...

Seriously, I do not really take notes on what petrol that I am taking always.. coz I only ride bike.. hehe

J@n!ce said...

So are you paying for Regular or V-Power. The latter is very ex over at our side. Petrol pric eis increasing everyday now. My car is drinking 95 now. The middle range. It cost about S$90 for full tank. OMG... so very ex :(

Janice Ng

Yuwie.com ~ invite friends ~ get paid

Tak Feng & Li Li said...

Hi Janice, I paid for Regular which cost me RM 73. But at the end, I gotta pay for all the repair. Ya, next year there will be another round of increase in petrol. :(

emila yusof said...

I am confused here...so that means you cannot pump in the regular fuel?

emila yusof

Tak Feng & Li Li said...

Hi Emila, yup yup. My bf's dad told me that new car nowadays run with catalytic converter. So regular fuel will actually spoilt ur car.