The Truth Is Finally Out!

While on my way to Seremban this morning, my Toyota’s customer service called me. They confirmed that my car jerking was due to the petrol problem. They have withdrawn the sample for me so that I could make a complaint to the petrol station. However, they told me that if I have pumped V-Power, the colour of the fuel supposed to be blue & not red.

So, I called up Shell Customer Service to check the details needed for lodging a complaint to Shell. The CS also confirmed that the fuel color for V-Power is blue. So what have I filled it in to my car? Seriously, I was confused. The receipt was inside m car. I will have to check it when I’m back to the workshop.

Haha… I’m like a superstar in Toyota. All their staffs were looking at me. I followed the CS to their service bay & they showed me the bottle of fuel that gotten from my car. All the foremen came to me. When I checked my petrol receipt, then I see this RM 1.88/litre. Then I know that I have made a huge mistake. This is not V-Power price (RM 2.15/litre). The fuel is called as Regular. Ah…. How can this be? The repair quotation from Toyota is not cheap either. RM 1300+ for changing the filter pump, fuel pump, spark plugs & labour cost.

I have no concrete reasons to complain to the petrol station now. What a price that I have to pay for making such a silly mistake! But I don’t understand why Shell uses the same pump handler for both V-Power & Regular. My friends told me that there is a note on top stating it is VP or Regular one. I’m not trying to push the blame to Shell, but logically, for those who can’t read, they can only recognize the colour, right? Anyway, I will convey this message to Shell for their improvement. Who knows one fine day when you bumped into the petrol kiosk, you’ll notice the change in the handler for the Regular pump. Haha… please remember who is the heroine behind ya.

My uncle who is a mechanic has advised me to refill my tank after finishing the existing culprit. He asked me not to waste money changing the pump. I double confirmed with my brother’s mechanic & he told me the same thing as well. So I immediately called up Toyota to stop the parts ordering.

I made a little research from the web. Shell is the pioneer to go 100% unleaded in 1999. So the fuel that I got into my car is Formula Shell Regular Unleaded (92 Octane). Toyota Vios recommended octane is 93. So what does octane mean? A lower octane rating means less power only. It will not harm your engine but only sluggish a bit. But some also said that it is not good for Electronic Fuel Injection (EFI) as it will clog up the sensors. Another suggestion given by the car expert is you can buy a bottle of octane booster with the money saved and regain some power.

Anyway, I have concluded that I will not use V-Power anymore unless the handler is changed. Haha….

Huey Jin, Uncle Sam, Chin Nee, Stephanie & Emila, thousand apologies for the wrong information given & thanks for the concerns. I feel so shameful now. ;-P